{"id":102,"date":"2025-05-29T14:05:40","date_gmt":"2025-05-29T06:05:40","guid":{"rendered":"https:\/\/kr.voicecyber.com\/?page_id=102"},"modified":"2026-04-03T13:24:57","modified_gmt":"2026-04-03T05:24:57","slug":"vccare","status":"publish","type":"page","link":"https:\/\/kr.voicecyber.com\/index.php\/vccare\/","title":{"rendered":"\uc9c0\ub2a5\ud615 \ub370\uc774\ud130 \uac10\uc0ac\u00b7\uc6b4\uc601 \uad00\ub9ac \u2014 VCCare"},"content":{"rendered":"\n\n\n
\n

\uace0\ud6a8\uc728 \uc6b4\uc601 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc73c\ub85c \uad00\ub9ac \ud6a8\uc728 \ud5a5\uc0c1<\/strong><\/h3>\n

VCCare(\uad6c IMAM)\ub294 \ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98 \uae30\ubc18\uc758 \uc9c0\ub2a5\ud615 \uc6b4\uc601 \uad00\ub9ac \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. <\/strong>\ubcf5\uc7a1\ud558\uace0 \ubcc0\ud654\uac00 \ub9ce\uc740 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \ub179\ucde8 \uc2dc\uc2a4\ud15c\uc744 \ud6a8\uc728\uc801\uc774\uace0 \uc815\ubc00\ud558\uac8c \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \uad00\ub9ac\ud558\ub294 \uac83\uc740 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \ub2f9\uc0ac\ub294 \uc804\ubb38 \ub179\ucde8 \uc2dc\uc2a4\ud15c \uacf5\uae09\uc5c5\uccb4\ub85c\uc11c \uc2dc\ub300\uc5d0 \ubc1c\ub9de\ucd98 \uac1c\ubc1c \uc5ed\ub7c9\uc744 \ubc14\ud0d5\uc73c\ub85c \uc2e0\uc81c\ud488 VCCare \uc9c0\ub2a5\ud615 \uc54c\ub78c \ubaa8\ub2c8\ud130\ub9c1 \uc6b4\uc601 \ud50c\ub7ab\ud3fc\uc744 \ucd9c\uc2dc\ud558\uc600\uc2b5\ub2c8\ub2e4. \ub2e4\uc591\ud55c \uc6b4\uc601\uccb4\uc81c \ubc30\ud3ec\ub97c \uc9c0\uc6d0\ud558\uc5ec \ucee8\ud0dd\uc13c\ud130 IT \uc778\ub825\uc774 \ub2e4\uc218\uc758 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ube0c\uc2dc\uc2a4\ud15c\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. VCCare\uc758 \uc8fc\uc694 \uad00\ub9ac \ub300\uc0c1\uc740 VoiceCyber\uc758 \uc804\uccb4 \uc81c\ud488\uad70\uc73c\ub85c, VCLog \ucee8\ud0dd\uc13c\ud130 \ub179\ucde8\u00b7\ub179\ud654, VCBridge \ucee8\ud0dd\uc13c\ud130 \uc9c0\ub2a5\ud615 \ube0c\ub9ac\uc9c0, VCDiscovery \ucee8\ud0dd\uc13c\ud130 \uc9c0\ub2a5\ud615 \ud0d0\uc0c9, VCBot \ucee8\ud0dd\uc13c\ud130 \uc9c0\ub2a5\ud615 \ud504\ub85c\uc138\uc2a4, VCInsider \ucee8\ud0dd\uc13c\ud130 \ub370\uc774\ud130 \uc778\uc0ac\uc774\ud2b8, VCInsight \ucee8\ud0dd\uc13c\ud130 \uc9c0\ub2a5\ud615 \ud488\uc9c8\uad00\ub9ac \ub4f1 \uc2dc\ub9ac\uc988 \uc81c\ud488\uc744 \ud3ec\ud568\ud569\ub2c8\ub2e4. \ub610\ud55c \uc77c\ubd80 \uc81c3\uc790 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ubc84\uc5d0 \ub300\ud55c \uc6b4\uc601 \ubaa8\ub2c8\ud130\ub9c1\ub3c4 \uc9c0\uc6d0\ud558\uc5ec \uac01 \uc2dc\uc2a4\ud15c\uc774 \uc644\uc804\ud55c \uc6b4\uc601 \ud3d0\uc1c4 \ub8e8\ud504\ub97c \ud615\uc131\ud558\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ubcf8 \ud50c\ub7ab\ud3fc\uc740 \uac15\ub825\ud558\uace0 \uc2e4\uc6a9\uc801\uc778 \uae30\ub2a5\uc744 \ubc14\ud0d5\uc73c\ub85c \uae30\uc5c5\uc758 \uc548\uc815\uc801\uc778 \uc6b4\uc601\uc744 \uc9c0\uc6d0\ud558\uba70, \ub179\ucde8 \uc2dc\uc2a4\ud15c \uad00\ub9ac \ud6a8\uc728\uc131\uacfc \ub370\uc774\ud130 \ubcf4\uc548\uc131\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/span><\/p>\n<\/td>\n

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\uc9c0\ub2a5\ud615 \ubaa8\ub2c8\ud130\ub9c1 \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc0ac\uc6a9\uc790 \ub370\uc774\ud130 \ud488\uc9c8 \ubcf4\uc7a5<\/h3>\n

\uc2e4\uc2dc\uac04 \ub179\ucde8 \ud488\uc9c8 \ubaa8\ub2c8\ud130\ub9c1\uc73c\ub85c \ub370\uc774\ud130 \ud488\uc9c8 \ud5a5\uc0c1.<\/strong>\u00a0\ucf5c\uc13c\ud130\uc5d0\uc11c \uace0\ud488\uc9c8\uc758 \ub179\uc74c \ud30c\uc77c\uc740 \uc0c1\ub2f4\uc6d0 \uc11c\ube44\uc2a4 \ud488\uc9c8 \ud3c9\uac00\uc640 \ubd84\uc7c1 \ucc98\ub9ac\uc758 \ud575\uc2ec \uadfc\uac70\uc785\ub2c8\ub2e4. VCCare\ub294 \ubaa8\ub4e0 \uace0\uac1d \ud1b5\ud654 \ub179\uc74c \uacfc\uc815\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc804\ubc29\uc704\uc801\uc778 \uc2a4\ub9c8\ud2b8 \ubaa8\ub2c8\ud130\ub9c1\uc774 \uac00\ub2a5\ud558\uba70, \ub179\uc74c \uc911\ub2e8\/\uc190\uc2e4, \ud68c\uc120 \uc7a1\uc74c \ub610\ub294 \uc77c\ubc29\ud5a5 \uc74c\uc131 \ub4f1 \uc774\uc0c1 \uc0c1\ud669 \ubc1c\uc0dd \uc2dc \uc989\uc2dc \uacbd\uace0 \uba54\ucee4\ub2c8\uc998\uc744 \uac00\ub3d9\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uc2e0\uc18d\ud788 \uc2dc\uc2a4\ud15c \uc774\uc0c1\uc744 \uac10\uc9c0\ud558\uace0 \uae30\uc220 \uc778\ub825\uc744 \ud22c\uc785\ud574 \ubb38\uc81c\ub97c \ud574\uacb0\ud560 \uc218 \uc788\uc5b4, \ub179\uc74c \ub204\ub77d\uc774\ub098 \ud488\uc9c8 \uc800\ud558 \uc0c1\ud669\uc744 \ubc29\uc9c0\ud558\uace0 \ud1b5\ud654 \ub0b4\uc6a9 \uc800\uc7a5 \uc2e4\ud328\ub85c \uc778\ud55c \ucf5c\uc13c\ud130 \uc11c\ube44\uc2a4 \ud488\uc9c8 \uc800\ud558 \ubc0f \uc7a0\uc7ac\uc801 \ubd84\uc7c1\uc758 \uc545\uc601\ud5a5\uc744 \ubbf8\ub9ac \ucc28\ub2e8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0\uacb0\ub860\uc801\uc73c\ub85c VCCare \uc2a4\ub9c8\ud2b8 \uacbd\uace0 \ubaa8\ub2c8\ud130\ub9c1 \ud50c\ub7ab\ud3fc\uc740 \ub179\uc74c \uacbd\uace0 \ubaa8\ub2c8\ud130\ub9c1, \ub85c\uadf8 \ud0a4\uc6cc\ub4dc \ubaa8\ub2c8\ud130\ub9c1, \uc774\uba54\uc77c \uacbd\uace0 \ubc0f \ub179\uc74c \ub370\uc774\ud130 \uac10\uc0ac \ub4f1 \uac15\ub825\ud55c \uae30\ub2a5\uc744 \ud1b5\ud574 \uae30\uc5c5\uc5d0 \uc885\ud569\uc801\uc774\uace0 \uc9c0\ub2a5\uc801\uc774\uba70 \ud6a8\uc728\uc801\uc778 \ub179\uc74c \uc2dc\uc2a4\ud15c \ubaa8\ub2c8\ud130\ub9c1 \uad00\ub9ac \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. VCCare\ub97c \uc120\ud0dd\ud568\uc740 \ub354 \uc548\uc804\ud558\uace0 \ud6a8\uc728\uc801\uc778 \ub179\uc74c \uc2dc\uc2a4\ud15c \uad00\ub9ac \uacbd\ud5d8\uc744 \uc120\ud0dd\ud558\ub294 \uac83\uc774\uba70, \uae30\uc5c5\uc758 \ub514\uc9c0\ud138 \uc2dc\ub300 \uc548\uc815\uc801\uc778 \uc131\uc7a5\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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\ub9ac\uc2a4\ud06c \ud1b5\uc81c\ub85c \uae30\uc5c5 \ube44\uc988\ub2c8\uc2a4 \uc704\ud5d8 \uac10\uc18c<\/h3>\n

\ub85c\uadf8 \ud0a4\uc6cc\ub4dc \ubaa8\ub2c8\ud130\ub9c1 \uae30\ub2a5\uc73c\ub85c \ub179\ucde8 \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 \ubcf4\uc7a5. <\/strong>\ucf5c\uc13c\ud130\ub294 \uc5c5\uacc4\ubcc4 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub530\ub77c \ubaa8\ub2c8\ud130\ub9c1\ud560 \ud0a4\uc6cc\ub4dc\ub97c \uc790\uccb4 \uc124\uc815\ud560 \uc218 \uc788\uc73c\uba70, \uc911\uc694 \uc5c5\ubb34 \ub370\uc774\ud130 \uad00\ub828 \ub179\uc74c \ud504\ub85c\uadf8\ub7a8 \ub610\ub294 \ub370\uc774\ud130 \ud328\ud0b7 \ubb38\uc81c \ub4f1\uc758 \ud0a4\uc6cc\ub4dc\ub97c \ud3ec\ud568\ud569\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c \ub85c\uadf8\uc5d0 \ud574\ub2f9 \ud0a4\uc6cc\ub4dc\uac00 \ub098\ud0c0\ub098\uba74 VCCare\uac00 \uc989\uc2dc \ud3ec\ucc29\ud558\uc5ec \uacbd\uace0\ub97c \ubc1c\ub839\ud569\ub2c8\ub2e4. \uc815\ubc00\ud55c \ub85c\uadf8 \ubaa8\ub2c8\ud130\ub9c1\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \ubc29\ub300\ud55c \ub85c\uadf8 \ub370\uc774\ud130\uc5d0\uc11c \ud575\uc2ec \uc815\ubcf4\ub97c \uc2e0\uc18d\ud788 \ucd94\ucd9c\ud560 \uc218 \uc788\uc73c\uba70, \uc7a0\uc7ac\uc801\uc778 \uc5c5\ubb34 \ub370\uc774\ud130 \uc190\uc2e4 \ub4f1\uc744 \uc870\uae30\uc5d0 \ubc1c\uacac\ud574 \uae30\uc5c5\uc758 \uc5c5\ubb34 \ub9ac\uc2a4\ud06c\ub97c \uc904\uc774\uace0 \uaddc\uc815 \uc900\uc218 \uc6b4\uc601\uc744 \ubcf4\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<\/td>\n

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\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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\uc644\uc804\ud55c \ub370\uc774\ud130 \uac10\uc0ac \uccb4\uacc4\ub85c \ub370\uc774\ud130 \uc9c4\uc815\uc131 \ubcf4\uc7a5<\/strong><\/h3>\n

\ub370\uc774\ud130 \uac10\uc0ac\ub294 \ub179\uc74c \ub370\uc774\ud130\uc758 \uc815\ud655\uc131\uacfc \uc644\uc804\uc131\uc744 \ubcf4\uc7a5\ud558\ub294 \uc911\uc694\ud55c \uacfc\uc815\uc785\ub2c8\ub2e4.<\/strong> VCCare\ub294 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc644\ubcbd\ud55c \uac10\uc0ac \uc804\ub7b5\uc744 \uc81c\uacf5\ud558\uba70, \uc2a4\ub9c8\ud2b8 \uc54c\uace0\ub9ac\uc998\uacfc \uac80\uc99d \uba54\ucee4\ub2c8\uc998\uc744 \ud1b5\ud574 VCLog \uc2e0\uaddc \uc2dc\uc2a4\ud15c\uc73c\ub85c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ub41c \ub2e4\uc911 \uc18c\uc2a4 \ub179\uc74c \ud30c\uc77c\uc744 \uc815\uae30\uc801 \ub610\ub294 \uc2e4\uc2dc\uac04\uc73c\ub85c \ub2e4\uc591\ud55c \ucc28\uc6d0\uc5d0\uc11c \uc810\uac80\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uac01 \ub179\uc74c \ud30c\uc77c\uc758 \uc644\uc804\uc131\uacfc \uc9c4\uc2e4\uc131\uc744 \ubcf4\uc7a5\ud568\uacfc \ub3d9\uc2dc\uc5d0 VCLog \uc2e0\uaddc \uc2dc\uc2a4\ud15c\uc758 \uc548\uc815\uc801\uc778 \uc6b4\uc601\uc744 \ucda9\ubd84\ud788 \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n

\uac10\uc0ac \uc804\ub7b5 1: \ub179\uc74c \ubc0f \ud1b5\ud654 \uae30\ub85d \uac10\uc0ac. <\/strong>\ub179\uc74c \ud30c\uc77c\uacfc \ud1b5\uc2e0 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc0dd\uc131\ub41c \ud1b5\ud654 \uae30\ub85d(CDR) \uc815\ubcf4 \ub4f1\uc744 \uad50\ucc28 \ube44\uad50\ud558\uc5ec \ub179\uc74c \ub370\uc774\ud130\uc758 \ub204\ub77d \uc5ec\ubd80\ub97c \uc2e0\uc18d\ud788 \ubc1c\uacac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9\uc790\ub294 \ub9e4\uc77c\uc758 \ub179\uc74c \ud30c\uc77c \uc218\uc640 CDR \ub4f1 \ud50c\ub7ab\ud3fc \ub370\uc774\ud130\uc758 \ub300\uc870 \uacb0\uacfc\ub97c \uc190\uc27d\uac8c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n

\uac10\uc0ac \uc804\ub7b5 2: \uacfc\uac70 \ub179\uc74c \ub370\uc774\ud130 \uac10\uc0ac. <\/strong>\uc81c3\uc790 \ub179\uc74c \ub370\uc774\ud130 \ubc0f \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc804\ud6c4 \ub370\uc774\ud130\ub97c \uad50\ucc28 \ube44\uad50\ud568\uc73c\ub85c\uc368 \ub204\ub77d\ub41c \ubd80\ubd84\uc744 \uac80\ud1a0\ud558\uace0 \ubcf4\uc644\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ub9c8\uc774\uadf8\ub808\uc774\uc158 \ub370\uc774\ud130\uc758 \uc644\uc804\uc131\uacfc \uc77c\uad00\uc131\uc744 \ucda9\ubd84\ud788 \ubcf4\uc7a5\ud558\uba70, \uc0ac\uc6a9\uc790\uac00 \uc7a5\uae30\uac04 \ucd95\uc801\ud55c \ubc29\ub300\ud55c \ub370\uc774\ud130 \uc790\uc0b0\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \ubcf4\ud638\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n

\uac10\uc0ac \uc804\ub7b5 3: \ub85c\uadf8 \ud0a4\uc6cc\ub4dc\ub97c \ud1b5\ud55c \uac10\uc0ac. <\/strong>\uc0ac\uc804 \uc124\uc815\ub41c \ub2e4\uc591\ud55c \ub85c\uadf8 \ud0a4\uc6cc\ub4dc\ub97c \uae30\ubc18\uc73c\ub85c \uc2dc\uc2a4\ud15c\uc758 \uac01 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \ub85c\uadf8\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc0ac\uc6a9\uc790\ub294 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ube44\uc2a4\uc758 \uc815\uc0c1 \uc6b4\uc601 \uc0c1\ud0dc\ub97c \uc0ac\uc804\uc5d0 \uc608\uce21\ud560 \uc218 \uc788\uc73c\uba70, \ub179\uc74c \ud30c\uc77c\uc5d0 \uc774\uc0c1\uc774 \ubc1c\uc0dd\ud588\ub294\uc9c0 \uc2e0\uc18d\ud788 \ubc1c\uacac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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\ud1b5\ud569 \uace0\ud6a8\uc728 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc6b4\uc601 \ud6a8\uc728 \ud5a5\uc0c1<\/strong><\/h3>\n

\uae30\ucd08 \uc7a5\ube44 \ubaa8\ub2c8\ud130\ub9c1. <\/strong>VCCare\ub294 VCLog, VCBridge, VCDiscovery, VCBot, VCInsight \ub4f1 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc2dc\uc2a4\ud15c\uc758 \uc791\ub3d9 \uc0c1\ud0dc, \uac74\uac15 \uc9c0\uc218 \ubc0f \uc790\uc6d0 \uc0ac\uc6a9 \ud604\ud669\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud560 \uc218 \uc788\ub294 \uc815\ubc00\ud55c \uc804 \uc2dc\uc2a4\ud15c \ubaa8\ub2c8\ud130\ub9c1 \ubd84\uc11d \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \ud2b9\ud788 \uae08\uc735\uc5c5\uacc4\uc640 \uac19\uc774 24\uc2dc\uac04 365\uc77c \uc9c0\uc18d \uc6b4\uc601\ub418\ub294 \ud658\uacbd\uc5d0\uc11c \uc2dc\uc2a4\ud15c\uc758 \ub0b4\uc555 \ubc0f \ub9ac\uc2a4\ud06c \ub300\uc751 \ub2a5\ub825\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ucf1c \ud50c\ub7ab\ud3fc\uc758 \uc548\uc815\uc801\uc778 \uc6b4\uc601\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/span><\/p>\n

IoT \uc7a5\ube44 \ubaa8\ub2c8\ud130\ub9c1. <\/strong>\ud074\ub77c\uc6b0\ub4dc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ubd84\uc0b0\ud615 \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud558\ub294 \ucf5c\uc13c\ud130\uc5d0\ub294 \ub300\ub7c9\uc758 IoT \uc7a5\ube44\uac00 \uc6b4\uc601\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. VCCare\ub294 FAPs \ubc0f IoT \uc7a5\ube44 \ub179\uc74c \uc194\ub8e8\uc158\uacfc \uc5f0\ub3d9\ud574 \ud074\ub77c\uc774\uc5b8\ud2b8 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc124\uce58 \uc5c6\uc774\ub3c4 \uc804\ud654\uae30, \uc2a4\ub9c8\ud2b8 \ub9c8\uc774\ud06c, \uc2a4\ub9c8\ud2b8 \ubc30\uc9c0 \ub4f1 IoT \uc7a5\ube44\uc758 \uc628\/\uc624\ud504\ub77c\uc778 \uc0c1\ud0dc\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ubaa8\ub2c8\ud130\ub9c1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc7a5\ube44 \ud2b9\uc131\uacfc \ud30c\ub77c\ubbf8\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ud3c9\uac00\ub97c \uc218\ud589\ud574 \uc774\uc0c1 \uc0c1\ud0dc\ub97c \uc0ac\uc804\uc5d0 \uacbd\uace0\ud568\uc73c\ub85c\uc368 \uac11\uc791\uc2a4\ub7ec\uc6b4 \uc7a5\ube44 \uace0\uc7a5\uc744 \ubc29\uc9c0\ud558\uace0, \uc7a5\ube44\uc758 \uc2e0\ub8b0\uc131\uacfc \uc548\uc815\uc131\uc744 \ub192\uc774\uba70 \uc720\uc9c0\ubcf4\uc218 \ube44\uc6a9\uc744 \uc808\uac10\ud569\ub2c8\ub2e4.<\/span><\/p>\n

\uc804\ubb38\uc801\uc778 \ud074\ub77c\uc774\uc5b8\ud2b8 \uc18c\ud504\ud2b8\uc6e8\uc5b4. <\/strong>VCCare \ud074\ub77c\uc774\uc5b8\ud2b8 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uc7a5\ube44\uc758 \uc628\/\uc624\ud504\ub77c\uc778 \uc0c1\ud0dc\uc640 \uac01 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ube44\uc2a4\uc758 \uc6b4\uc601 \uc0c1\ud0dc\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b4\uc601 \ub2f4\ub2f9\uc790\ub294 \ud074\ub77c\uc774\uc5b8\ud2b8\ub97c \ud1b5\ud574 CPU, \uba54\ubaa8\ub9ac, \ub124\ud2b8\uc6cc\ud06c \ub370\uc774\ud130, \uc11c\ube44\uc2a4 \ud504\ub85c\uc138\uc2a4, NAS \ub370\uc774\ud130 \ub4f1 \uc2e4\uc2dc\uac04 \ub610\ub294 \uacfc\uac70 \uc6b4\uc601 \ub370\uc774\ud130\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc744 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ub124\ud2b8\uc6cc\ud06c \uce74\ub4dc \ud2b8\ub798\ud53d\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud574 \ud328\ud0b7 \uc190\uc2e4 \uc0c1\ud669\uc744 \uc989\uc2dc \ud30c\uc545\ud560 \uc218 \uc788\uc5b4 \ubb38\uc81c\ub97c \uc870\uae30\uc5d0 \ubc1c\uacac\ud558\uace0 \uc6b4\uc601 \uc11c\ube44\uc2a4 \uc218\uc900\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n

\uc720\uc5f0\ud55c \uacbd\uace0 \ubaa8\ub4c8. <\/strong>VCCare\uc5d0 \ud1b5\ud569\ub41c \uc774\uba54\uc77c \uacbd\uace0 \uae30\ub2a5\uc740 \uacbd\uace0 \uc815\ubcf4\ub97c \uad00\ub828 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc2e0\uc18d\ud788 \uc804\ub2ec\ud569\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uacbd\uace0\uac00 \ubc1c\uc0dd\ud558\uba74 \ud50c\ub7ab\ud3fc\uc740 \ubbf8\ub9ac \uc124\uc815\ub41c \uc774\uba54\uc77c \uc8fc\uc18c\ub85c \uc0c1\uc138\ud55c \uacbd\uace0 \uba54\uc77c\uc744 \uc790\ub3d9 \ubc1c\uc1a1\ud569\ub2c8\ub2e4. \uba54\uc77c \ub0b4\uc6a9\uc5d0\ub294 \uacbd\uace0 \uc720\ud615, \ubc1c\uc0dd \uc2dc\uac04, \uad00\ub828 \ub179\uc74c \ud30c\uc77c \ub610\ub294 \ub85c\uadf8 \uc0c1\uc138 \uc815\ubcf4 \ub4f1\uc774 \uba85\ud655\ud558\uac8c \ud3ec\ud568\ub418\uc5b4 \uc788\uc5b4, \uae30\uc5c5 \uad00\ub9ac\uc790 \ubc0f \uae30\uc220 \uc9c0\uc6d0 \ub2f4\ub2f9\uc790\ub294 \uc5b4\ub514\uc5d0 \uc788\ub4e0 \uc2dc\uc2a4\ud15c \uc774\uc0c1\uc744 \uc989\uc2dc \uc778\uc9c0\ud558\uace0 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \ub300\uae30\uc5c5\uc758 \uc9c0\uc5ed \uac04 \uc5c5\ubb34 \ud658\uacbd\uc5d0\uc11c\ub294 \ub2f4\ub2f9\uc790\uac00 \ucd9c\uc7a5 \uc911\uc77c\uc9c0\ub77c\ub3c4 \ubaa8\ubc14\uc77c \uba54\uc77c \ud074\ub77c\uc774\uc5b8\ud2b8\ub97c \ud1b5\ud574 \uacbd\uace0 \uc815\ubcf4\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud655\uc778\ud558\uace0 \ud300\uc744 \uc9c0\ud718\ud574 \ubb38\uc81c\ub97c \ud574\uacb0\ud568\uc73c\ub85c\uc368 \ub179\uc74c \uc2dc\uc2a4\ud15c\uc758 \uc9c0\uc18d\uc801\uc774\uace0 \uc548\uc815\uc801\uc778 \uc6b4\uc601\uc744 \ubcf4\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<\/td>\n

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\uc81c\ud488 \uc870\ud569\uc744 \ud1b5\ud55c \uc644\uc804\ud55c \ud1b5\ud569 \uc194\ub8e8\uc158 \uc81c\uacf5<\/strong><\/h3>\n

VCCare\ub294 \uace0\uac1d \uacbd\ud5d8 \uc9c0\ub2a5\ud615 \uad00\ub9ac \uc81c\ud488\uad70\uc758 \uc77c\uc6d0\uc73c\ub85c, VCLog, SoIP, MoIP, FAPs, VCMigrate, VCBridge, VCDiscovery, VCBot, VCInsider, VCInsight \ub4f1\uacfc \uc870\ud569\ud558\uc5ec \uc644\uc804\ud558\uace0 \uc720\uc5f0\ud55c \uace0\uac1d \uacbd\ud5d8 \uc9c0\ub2a5\ud615 \uad00\ub9ac \ud1b5\ud569 \uc194\ub8e8\uc158\uc744 \uad6c\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uac01 \uc81c\ud488\uc740 \ub2e8\ub3c5\uc73c\ub85c \ub610\ub294 \uc870\ud569\ud558\uc5ec \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucee8\ud0dd\uc13c\ud130\uac00 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\ud558\ub294 \uacfc\uc815\uc5d0\uc11c, \uae30\uc220\uc744 \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4\ub97c \uc900\uc218\ud558\ub294 \uace0\ud488\uc9c8 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uae30\uc5c5\uc758 \ud68c\ubcf5\ud0c4\ub825\uc131\uc744 \uac15\ud654\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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\uc644\uc131\ub3c4 \ub192\uc740 \uc81c\ud488 \uccb4\uacc4\ub85c \uc9c0\uc18d \uac00\ub2a5\ud55c \ubc1c\uc804\uc744 \uc2e4\ud604<\/strong><\/h3>\n

\ub2f9\uc0ac\ub294 \u2018\uace0\uac1d \uc778\ud130\ub799\uc158 \uc9c0\ub2a5 \uad00\ub9ac(Customer Interaction Intelligent Management)\u2019 \ubd84\uc57c\uc5d0 \uc9d1\uc911\ud558\uc5ec \uad00\ub828 \uc81c\ud488\uc758 \uc5f0\uad6c\u00b7\uac1c\ubc1c\uacfc \uc0dd\uc0b0\uc744 \uc9c0\uc18d\ud574 \uc654\uc73c\uba70, \uc624\ub79c \uae30\uac04\uc758 \uae30\uc220 \ucd95\uc801\uc744 \ud1b5\ud574 \uc644\uc804\ud55c \uc81c\ud488 \ub77c\uc778\uc5c5\uc744 \uad6c\ucd95\ud558\uc600\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \uc778\ud130\ub799\uc158\uc758 \ub2e4\uc591\ud55c \ubc1c\uc804 \ub2e8\uacc4\uc5d0 \ub9de\ucdb0 \uc120\ud0dd \uac00\ub2a5\ud55c \ucd5c\uc801\uc758 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.
\uc778\uacf5\uc9c0\ub2a5 \uae30\uc220\uc774 \uc810\ucc28 \uc131\uc219\ud574\uc9d0\uc5d0 \ub530\ub77c, \ub2f9\uc0ac\ub294 \ucd5c\uc2e0 AI \uae30\uc220\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uc811\ubaa9\ud558\uc5ec \ub354\uc6b1 \uc9c0\ub2a5\ud654\ub41c \uc81c\ud488\uc744 \ubc1c\uc804\uc2dc\ucf1c \ub098\uac08 \uac83\uc774\uba70, \uc774\ub97c \ud1b5\ud574 \u2018\uace0\uac1d \uc778\ud130\ub799\uc158 \uc9c0\ub2a5 \uad00\ub9ac\u2019\uac00 \uc7a5\uae30\uc801\uc73c\ub85c \uc9c0\uc18d \uac00\ub2a5\ud55c \uc131\uc7a5\uc744 \uc774\ub8f0 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n\n\n\n
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CX\ub294 AI\ub97c \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0, EX\ub294 AI\ub97c \ud1b5\ud574 \uc9c1\uc6d0 \uac00\uce58\ub97c \uadf9\ub300\ud654\ud569\ub2c8\ub2e4<\/strong><\/h3>\n

\uc6b0\ub9ac\ub294 \ud504\ub85c\uc81d\ud2b8 \uc218\ud589 \uacfc\uc815\uc5d0\uc11c \uace0\uac1d\uacfc \uc6b0\ub9ac\uac00 \ud568\uaed8 \ub3c4\ub2ec\ud558\uace0\uc790 \ud558\ub294 \u2018\uacf5\ub3d9 \uc131\uc7a5 \ud3ec\uc778\ud2b8\u2019\ub97c \ub3c4\ucd9c\ud558\ub294 \ub370 \uac15\uc810\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uacf5\ub3d9 \uc131\uc7a5 \ud3ec\uc778\ud2b8\ub294 \ub2e8\uc21c\ud55c \uad6c\ud638\uac00 \uc544\ub2cc, \uae30\uc874\uc758 \uc0ac\uace0\ubc29\uc2dd\uc744 \uacfc\uac10\ud788 \ud0c8\ud53c\ud558\uace0 \uc2e4\uc81c\ub85c \uc2e4\ud589\uc744 \ud1b5\ud574 \uad6c\ud604\ud574 \ub098\uac00\ub294 \ud601\uc2e0\uc785\ub2c8\ub2e4.
\uc55e\uc73c\ub85c \uc6b0\ub9ac\ub294 CX(Customer Experience)\uc640 EX(Employee Experience)\ub97c \uac01\uac01 \ud575\uc2ec \ucd95\uc73c\ub85c \uc0bc\uc544, \uace0\uac1d\uc774 \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \ub354\uc6b1 \ucd5c\uc801\ud654\ub41c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc870\ud569\uc744 \uc81c\uacf5\ud560 \uac83\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc774 CX\uc640 EX \uc601\uc5ed\uc5d0\uc11c \uc11c\ub85c \ub2e4\ub978 \ub2c8\uc988\ub97c \ucda9\uc871\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0, \uad81\uadf9\uc801\uc73c\ub85c \ub354 \ub192\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ub354 \ub192\uc740 \uc9c1\uc6d0 \uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub3c4\ub85d \ub3d5\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

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\uad00\ub828 \uc81c\ud488 \ubaa9\ub85d<\/span><\/span><\/h5>\n<\/td>\n<\/tr>\n
846-3801-003, VCCare (IMAM) Base Package (Windows)
846-3801-021, VCCare (IMAM) Target License
846-3801-***, \uc81c\ud488\uc774 \ubaa8\ub450 \ub098\uc5f4\ub418\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uc804\ud654\ub85c \ubb38\uc758\ud574 \uc8fc\uc138\uc694.<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

\uace0\ud6a8\uc728 \uc6b4\uc601 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc73c\ub85c \uad00\ub9ac \ud6a8\uc728 \ud5a5\uc0c1 VCCare(\uad6c IMAM)\ub294 \ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98 \uae30\ubc18\uc758 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/pages\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":9,"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":650,"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/pages\/102\/revisions\/650"}],"wp:attachment":[{"href":"https:\/\/kr.voicecyber.com\/index.php\/wp-json\/wp\/v2\/media?parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}